Manager, Workforce Talent Engagement and Career Services (40 hours/week)

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Company

Penn Medicine Home Health

Summary

POSITION SUMMARY:

This position will be responsible for the management and oversight of three vital aspects of the employee experience to enable employees to Live their Legacy at LG Health and drive retention and engagement.   These areas include, Engagement, New Employee Onboarding, and Career Services. Specifically, the position is responsible for making recommendations on the design and implementation of system-wide employee engagement and career services, and education programs that ensure an optimal employee experience throughout an employee’s career at Lancaster General Health. 

HOURS: 40 hours/week M-F with a hybrid format.

ESSENTIAL FUNCTIONS:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Develops an organization strategy for Workforce Engagement and Recognition, Career Growth and Workforce Education. Accountable to ensure engagement strategy and tactics are implemented as designed.  Provides supervision of an Engagement and Leadership Development Coordinator who will have responsibility to execute the engagement tactics and events.
• Provides program leadership to execute and evolve the Talent /Career Mobility strategy in partnership with other key HR leaders such as Director, Talent Management and Director, Talent Acquisition, and SHRBP’s.
• Evaluates effectiveness of all program facets of Career Services and Engagement.
• Ensures the organization has the right tools and resources to drive career growth and talent mobility including delivering organizational programming as necessary in support of Career Growth and Development i.e.  workforce education.
• Partners with HR leaders and HR Business Partners to determine ongoing and projected needs of the workforce to foster growth and development. Program offerings become an extension of all of the myriad ways employees can grow and develop and Live their Legacy.
• Responsible for regularly assessing engagement and recognition needs and developing innovative programmatic, tactical, and communication plans to address needs. 
• Serves as project manager for employee engagement surveys, including acting as main liaison with external vendor(s) and internal resourcing and communications. Analyzes engagement data to identify trends, inform recommendations and contribute to discussions regarding systemic trends to drive engagement.
• Acts as project manager on assigned and varied HR projects impacting employee recognition, retention and engagement, including creating and maintaining comprehensive roadmaps, creating prioritization, and aligning resources across cross-functional teams.
• Monitors and manages Engagement, Recognition, and Employee Resource Center budgets.

New Employee Orientation Programming:

• Management and oversight of the NEO program, including a PT NEO Coordinator, ensuring consistency and a robust new employee experience. Accountable for NEO support and program facilitators (Learning Ambassadors). Aligns and partners with Talent Acquisition for necessary planning to ensure appropriate NEO program offerings each month, and overall effective onboarding process.
• Management and oversight of   measuring NEO program effectiveness and recommending operational recommendations to enhance as appropriate.

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SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed

above:

• Supports the Live Your Legacy Annual Award selection process.
• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Human Resources, Instructional Design or other related field required.
• Five (5) years’ experience working in Human Resources.
• 1 year experience in Career Services delivery.

• Working knowledge of MS Office programs.
• Ability to communicate effectively with various workforce segments of a healthcare organization.

PREFERRED QUALIFICATIONS:

• Previous experience in healthcare educational department.

COGNITIVE REQUIREMENTS

• Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain spects of current experience and reject others.
• The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention.
• New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.
• The position requires that an individual be able to learn new tasks quickly and effectively. Job requirements change frequently. The ability to understand and carry out detailed, involved  instructions is mandatory.
• Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.
• The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.

• Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
• Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
• Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS

• Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies
• Software: Microsoft Office Products

PHYSICAL REQUIREMENTS

• Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%
• Body Position/Movement:
• Sit: frequently Stand: occasionally
• Walk: occasionally
• Bend: seldom
• Push: seldom
• Pull: seldom
• Kneel/Squat: seldom
• Reach: seldom
• Twist: seldom
• Balance: seldom
• Climb: seldom

Lifting: Degree of physical exertion is:

• Light, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.

Sensory Abilities specifically required:

• Vision
• Hearing

PHYSICAL ENVIRONMENT

WORKING CONDITIONS: Exposure to hazardous conditions/ materials is negligible.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

• Medical, Dental, Vision and on-site Pharmacy plans to meet individual and family needs
• 100% Tuition Assistance at Pennsylvania College of Health Sciences (role dependent)
• Flexible Spending and Health Savings Accounts (FSA & HSA) to further reduce taxable income and empower your healthcare choices
• Retirement Plan savings (403b) with employer match and annual employer contribution
• Employer paid Short & Long Term Disability and Life Insurance
• Employee Assistance Program (EAP) and other Wellness incentives

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

COMMERCIAL Full Time Posted on 11/13/2024