Ambulatory Care Manager (Full-time/Rotating Weekends and Evenings)
Summary
1.0 FTE ,Full-time days with rotating evening and Saturday morning
Job Description
POSITION SUMMARY: Assess the psychosocial needs of patients and families and provide information, support, counseling, Care management, and referrals to appropriate resources. Functions as part of an interdisciplinary team of physicians, nurses and other professionals to maintain continuity of patient care for all patient populations from admission to discharge. Participates in developing and implementing programs and initiatives.
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Completes a comprehensive psychosocial assessment of patients and reports findings to families, physicians and other healthcare providers as appropriate.
- Facilitates social service contacts and develops treatment plan in coordination with social service resources.
- Facilitates family and relational counseling in relation to social, psychological, financial and other issues which are present upon admission or as part of the discharge planning process
- Assists patient and family to understand and carry out medical recommendations and solve problems that interfere with treatment care plan.
- Assists patients and families in areas of resource planning.
- Develops and maintains relationships with a wide variety of community agencies and facilitates communication between these agencies and patients, families and clinical personnel.
- Acts as a patient advocate. Investigates and reports adverse occurrences, and performs staff education related to resource utilization and psychosocial aspects of healthcare delivery.
- Identifies psychosocial issues that are present and provides recommendations for treatment and care after discharge. Follows complex/non-routine cases to facilitate coping with hospitalization and discharge planning
- Obtains sufficient medical information regarding individual patient by interviewing patient, family, healthcare team, and others to determine patient needs, resources available in order to execute discharge planning.
- Documents care activity in patient charts according to department policies and procedures.
SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:
- Attend and participate in staff, committee, department, and other administrative meetings.
- Attend educational conferences and training.
- Performs other duties as assigned.
JOB REQUIREMENTS
MINIMUM REQUIRED QUALIFICATIONS:
- Master’s degree from an accredited school or program in Social Work.
- Two (2) years of social work experience.
PREFERRED QUALIFICATIONS:
- Two (2) years of hospital social work.
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.
PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:
- 100% Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
Disclaimer
PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.